Frequently Asked Questions

What is Indian Folk Art?

Please refer to our section on Folk Art.

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What is Madhubani Art?

Please refer to our section on Madhubani Art.

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Do you have any more information about the pictures' subjects?

Please refer to our glossary of religious and mythical figures.

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How do the artists benefit from my purchase?

We have close links with all the artists featured on our website. The Artists benefit in three ways through our association.

The artist receives a commission for any original piece that is ordered by customer. The price we pay is well above the market rate and a significant income for the artist.
The artist also receives a commission for every print sold which ensures they have full participation in the success of their work.
We are opening up the UK market (and soon into the US) for the Artists, who usually only sell to affluent Indians and tourists at trade fairs on a limited number of days per year.

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What's the difference between an original painting order and a print?

An original painting order is an actual hand painted work, whether it's physically the same as thumbnail on our website or a commissioned re-work from the same artist.

Our prints are a high-definition reproduction using latest technologies and materials. The pictures have been expertly adjusted to match the qualities of the product material being printed on, whether it's softening out the backwash or adjusting the colour saturation in order to bring out its best qualities.

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How is an original painting order processed?

For original painting orders, if not in stock, we first of all contact the artist to see about availability and timescales for a commission. An original piece will usually take between 2 to 4 weeks for an Artist to produce. This is then posted securely to the UK where it will be mounted in a frame of your choice before being sent out. All in all this process can take between 3 to 6 weeks. If we already hold the original piece in stock then please allow between 7 to 10 working days for delivery.

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What materials do the original paintings use?

Almost all our original paintings are made on hand made paper that’s usually prepared with thin layer of cow dung to act as a base for the paint. The paint also is hand made from natural material such as Vegetable dyes, black soot, carnation pollen and red clay. All the material used in the final piece is 100% natural and handmade. Two kinds of brushes are used - one for the tiny details made out of bamboo twigs and the other for filling in the space which is prepared from a small piece of cloth attached to a twig.

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Will my original painting look exactly like the picture online?

Your commissioned original painting will be hand painted by the Artist who’s produced the online picture. As each original is individually painted without any tracing aids or printing help, there will always be some variations in lines, colour and detail. It will also have watermarks and backwash which is not visible on the online view. However this will not be of a significant nature and as a final quality control we also check fidelity to the online picture before forwarding it on to you. The commissioned picture you receive will be as good as if not better than what you preview.

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Will my print order be the same as the image I see online?

The picture you see on our website is a low resolution version just for our website use. The actual images used for prints are in a high definition format which captures the colour hues, tones and texture of the actual painting. We can guarantee a fidelity to the original that’s almost impossible to distinguish between original and print.

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Will my original fade?

Our originals are painted using natural materials (see "What materials do the originals painting use?" above) and so do not offer any artificial protection against fading. Over time there may be some loss of colour vitality so, as with absolutely any print or paint, for maximum longevity it is best to avoid direct sunlight.

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Will my print fade?

In all of our prints we use highly archival inks that in normal indoor lighting will remain fully vibrant for over 75 years but up to 200 years in ideal conditions. In addition for our canvas products our museum grade varnish blocks UV light to further extend their expected life. For maximum longevity it is still best to avoid direct sunlight, as with absolutely any print or paint.

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Can the delivery address be different to the cardholders address?

Yes. It will often be easier for those who work to have large pictures delivered to their work address or to a neighbour as they are by courier delivering between 9am and 5.30pm and require a signature.

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How long will it take to receive my chosen artwork?

The length of time taken for delivery depends on whether a print or original piece has been ordered. For prints please allow 7-10 working days for delivery. For original works of art please allow 3 to 7 weeks.

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How much does shipping cost?

See our delivery rates.

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Where are the prints produced?

All our prints are produced and shipped out from the UK.

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What is Indian Textures' return policy?

Please refer to our Terms and Conditions.

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Can I have any other size print other than those on live preview?

Although you can only order those sizes online we are happy to help where we can with unique sizes upon request. Our printers are 110 cm wide so we cannot print wider than this and canvases have a maximum width of 1 metre, as does Perspex. Lengths are unlimited within reason. Frames can be wider than 110cm but the image within them cannot.

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How should I care for my canvas?

The varnish applied as standard makes them scuff and moisture resistant to a high degree. We would not recommend using detergents and only use a damp cloth if it has inadvertently become dirty or marked. The best way to clean it normally is occasionally with a very light brush or a feather duster. Although highly scratch resistant, avoid any harsh contact with nails or other hard items, pay particular care at the corners where it is easiest to catch the edge by mistake. All our canvases are kiln-dried or finger-jointed to make them highly anti-warp, but hanging them directly above a radiator or damp environments will increase the chance that they may warp (kitchens and bathrooms that are well ventilated should be no problem).

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Indian Textures Unit 26, 5 High Street, Maidenhead, SL6 1JN

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